Ash Grey

All orders placed on our website are processed & shipped within 3 business days (excluding weekends and holidays). If you have placed the order during the weekends or holidays, your order will be processed within the next business day.

All orders paced on our store are shipped free of charge and are delivered between 5 - 10 business days (not including weekends and public holidays) once shipped.*

*Delivery time may vary in cases of situations beyond the control of the courier (e.g Extended customs clearance, severe weather conditions, government lockdown, movement restriction policies, strikes, riots, etc).

For shipments to the UK, the price calculated upon checkout includes the 20% VAT that will be remitted to HRMC upon shipment of the order.

For shipment outside of the UK, be advised that the price on our website are non-inclusive of local tax, VAT, import fees or other shipment clearance costs which may apply depending on where you are. Any charges applied upon import are the customer's responsibility and must be paid by the customer.